Shipping & Delivery

Delivery information for Kenyan families

Delivery Areas & Costs

FREE

Free delivery within Mombasa CBD and suburbs

Delivery time: Same day

KSh 500

Per order delivery to other regions

Delivery time: 3-5 business days

You'll receive an SMS and email confirmation once your order is placed successfully.

Once you complete M-Pesa payment, your order will be processed within 24 hours.

We'll notify you when your order is dispatched with tracking details.

Our delivery partner will contact you to confirm delivery. For Nairobi, expect delivery within 1-2 days.

Provide accurate delivery details
Ensure your address and phone number are correct for smooth delivery
Be available for delivery
Our driver will call you before arrival. Please be reachable at the phone number provided.
Business deliveries
For office deliveries, ensure someone is available to receive the package during working hours.
Gift orders
If sending as a gift, the recipient will be notified but no pricing information will be included.

Once your order is dispatched, you'll receive an SMS with tracking information. You can also:

Have questions about delivery?